shipping and returns

 
 

Shipping

Depending on the type and amount of goods you purchase shipping will change in price.
Shipping costs can vary between:
$13-$30

My boxes are usually double boxed, and I try to always use recycled air cushion bags, from purchases and packages that I, or my friends, have received. Each order is sent by USPS Priority Mail box and takes between 2-7 days to receive depending on your location.

Handling / Damages

Each package is packed with love and intention. Most of my shipped orders have made it safely to their new home. With that said, accidents happen, and FRAGILE stickers are forgotten or overlooked at times. If you receive a package with damaged goods please send a photo within 24 hours of receiving the package, of the piece(s) that are broken and the package. Refunds and new pieces will be determined on case by case basis.

returns

all sales are final :)

If your piece is damaged from shipping, please read my shipping and handling page for information on refunds and returns. 

If you feel you absolutely need to return, please contact me via email (kairosceramics@gmail.com) or my contact form.